NC
N C

1 reviews | Active since Apr 2019

06 Feb 2021, 22:14

Access denied

I have been trying to update my cellphone with Finchoice for over a week without success. I need to access my profile but I can't because of this issue. Surely there must be another method to access one's profile?

0
Replies (4)
Finchoice
Finchoice's reply07 Feb 2021, 19:20
Official
Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
NC
N C's update08 Feb 2021, 10:07
Reviewer Update
The only way to resolve this issue is for Finchoice to change my cellphone number!
Finchoice
Finchoice's reply08 Feb 2021, 11:52
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team 
NC
N C's update09 Feb 2021, 09:27
Reviewer Update
Is there any feedback on this matter????