sN
simphiwe N

1 reviews | Active since Feb 2015

07 Feb 2015, 09:05

ACC SETTLED NO FEEDBACK AS YET

PLEASE BE ADVISED THAT THIS IS MY SECOND COMPLAIN REGARDING FINCHOICE,I HAVE NOT RECEIVE FEEDBACK FRM THEM AS OF DATE::<br> <br> ANYWAY WHT HAPPENED WAS MY FINCHOICE ACC WAS HANDED OVER TO CREDITWORX,AND THE PERSON THAT WAS HANDLING DET ACC WAS VUYISWA GAGA-ACC WAS PAID UP ON 7/10/2014 & I HV NT RECEIVED A PAID UP LETTER AS SHE PROMISED NOR UPDATING MY ITC PROFILE,THE WHOLE DEPT FRM CREDITWORX IS UNFRIENDLY,UNHELPFUL,RUDE HV NO IDEA WHT CUSTOMER SERVICE IS,I WAS TOLD THAT THE LETTER WILL TAKE 21 DAYS THIS IS THE 4TH MONTH & NO RESPONSE,IM THE ONE THAT MUST KEEP ON CALLING/REMIND THEM,,,THEIR SERVICE SUCKS & I WILL NT RECOMMEND ANY OF MY COLLEGUES/FAMILY/FRIENDS,,Y'ALL BELONG IN THE ZOO,,,,,

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Replies (1)
Finchoice
Finchoice's reply09 Feb 2015, 09:09
Official
Hello gatsheni 1,

Thank you for bringing your query to our attention.

We apologise for the inconvenience and frustration caused.

We will investigate your query and provide you with feedback.

Regards
Management Team

Best regards,