JD
Jessica D
1 reviews | Active since Apr 2019
27 Oct 2023, 07:52
Abuse of power.
I need a refund of the money you debited while on debt review, I can't wait 10 days, you took it same time. Whether you wait 10 days or not you still going to refund me, that money you took it was meant for rent. How do you think I will survive by holding the refund 10 days. Kindly be kind and refund me as my rent is due on the updated details that zero debt gave you. Time doesn't matter loans you offer immediately but I refund you take forever. That two weeks does not make sense. Whether you want or not it makes no difference the refund needs to be paid. You are abusing my rights as a customer. What is the reason you wait 10 days to refund someone?
Helpful (0)
Replies (8)0
Replies (8)
Finchoice's replyOfficial
30 Oct 2023, 08:28Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply30 Oct 2023, 08:28
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
JD
Jessica D's updateReviewer Update
30 Oct 2023, 10:49Reply when cause I'm still waiting. No call no nothing.
JD
Jessica D's update30 Oct 2023, 10:49
Reviewer Update
Reply when cause I'm still waiting. No call no nothing.
Finchoice's replyOfficial
31 Oct 2023, 08:24Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply31 Oct 2023, 08:24
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
JD
Jessica D's updateReviewer Update
31 Oct 2023, 10:06So you **** to Zerodebt that you were going to refund.
JD
Jessica D's update31 Oct 2023, 10:06
Reviewer Update
So you **** to Zerodebt that you were going to refund.
JD
Jessica D's updateReviewer Update
31 Oct 2023, 10:07The quiry is not solved, so you were dishonest to Zerodebt? That you will refund in 10 working days.
JD
Jessica D's update31 Oct 2023, 10:07
Reviewer Update
The quiry is not solved, so you were dishonest to Zerodebt? That you will refund in 10 working days.
Finchoice's replyOfficial
31 Oct 2023, 10:44Good day,
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
Finchoice's reply31 Oct 2023, 10:44
Official
Good day,
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
Finchoice's replyOfficial
31 Oct 2023, 12:57Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply31 Oct 2023, 12:57
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
JD
Jessica D's updateReviewer Update
31 Oct 2023, 16:17Resolved thanks I will wait for prescribed period. Thank you.
JD
Jessica D's update31 Oct 2023, 16:17
Reviewer Update
Resolved thanks I will wait for prescribed period. Thank you.