MV
Michelle V
1 reviews | Active since Feb 2019
14 Jun 2021, 15:27
Absolutely shocking service!!!! Very dissatisfied client.
Absolutely shocking service, very unprofessional company. The consultants are pathetic and do not care about customer service or their clientele. Absolutely disgusted in Finchoice. DO NOT RECOMMEND!!!! YOU WILL HAVE NIGHTMARES DEALING WITH THIS COMPANY!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
14 Jun 2021, 17:48Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply14 Jun 2021, 17:48
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
MV
Michelle V's updateReviewer Update
14 Jun 2021, 19:31I have 20 emails and 10 Facebook messages promising the same thing and have spoke. To 10 consultants already. Your consultants can't seem to help us, it's taken 10 days of endless calls, emails and threats and still we have not achieved anything, problem still not resolved. I'm tired of the empty promises.
MV
Michelle V's update14 Jun 2021, 19:31
Reviewer Update
I have 20 emails and 10 Facebook messages promising the same thing and have spoke. To 10 consultants already. Your consultants can't seem to help us, it's taken 10 days of endless calls, emails and threats and still we have not achieved anything, problem still not resolved. I'm tired of the empty promises.
Finchoice's replyOfficial
15 Jun 2021, 09:49Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply15 Jun 2021, 09:49
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's replyOfficial
17 Jun 2021, 09:11Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply17 Jun 2021, 09:11
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team