1 reviews | Active since Mar 2013
Absolute Pathetic Service!
I am laying a complaint against Finchoice as an institution that have long now continued with this absolute pathetic service from their side. I am totally not happy with this nonsense of debit orders continuing to be debited from my account on 15th of each month for some funeral cover. I was firstly misled with incorrect information on the funeral cover and this was rectified immediately the next month! I have been sending numerous emails about this nonsense indicating that the cover needs to be stopped immediately. I do not want the funeral cover! Why is Finchoice continuing to deduct money then I want a refund immediately because you were told to stop the cover and when I spole to thw relevant department from Finchoice as well I was very clear about stopping this nonsense. Also I would like Finchoice after the correct period to inform the credit bureau that I am not a client of them, I dont have nor do I want any accounts with Finchoice! There was a loan offer I rejected and since then there is incorrect information about me at the credit bureau and I do not have anything to do with a Finchoice! Delete my details and update the credit bureau becaus this nonsense has to stop!
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
