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UNKNOWN P

1 reviews | Active since Oct 2023

31 Oct 2023, 12:33

A VERY DISHONEST AND *****ULENT COMPANY!! STAY TF AWAY!!!

THIS IS THE WORSE LOAN COMPANY THAT EVER EXISTED!!! DO YOURSELF A FAVOR AND DO NOT APPLY FOR A LOAN WITH THEM. THIS COMAPNY IS DISHONEST AND DO NOT FOLLOW THEIR OWN POLICY AND THEY ARE A *****!!!! THERE IS A REASON WHY PEOPLE ARE WRITING NEGATIVE REVIEWS ABOUT THIS COMPANY AND NO ONE POSTIVE REVIEW CAN OUTWEIGH THE NEGATIVE BECAUSE THEY ARE JUST TOO MUCH!!!

I AM ON DEBT REVIEW, THE COMPANY WHO IS HELPING ME TO PAY FINCHOICE HAD AN AGREEMENT FOR REPAYMENTS. WHICH MEANS THAT FINCHOICE IS NOT SUPPOSE TO CONTACT ME REGARDING PAYMENTS AND THE DEBIT ORDER WITH FINCHOICE WAS CANCELLED DUE TO THE AGREEMENT BETWEEN THE DEBT REVIEW COMPANY AND FINCHOICE HOWEVER FINCHOICE WENT OUT OF THEIR WAY TO DEBIT ME TWICE BEFORE THE DEBIT ORDER FROM THE DEBIT REVIEW COMPANY EVEN THOU THE DEBIT ORDER WITH THEM WAS SUPPOSED TO BE CANCELLED. THEY REFUSE TO GIVE ME A REFUND, THE DEBT REVIEW FINCHOICE DEP PERSONALLY REP**** ME ON AN EMAIL EXCLUDING THE PEOPLE FROM MY DEBIT REVIEW COMPANY THAT WERE CC'D IN BECAUSE THEY KNEW THE TRUTH ABOUT THE DEBIT REVIEW COMPANY SENDING THE PROPOSAL ON TIME. THEY TOLD ME THAT THEY CANT GIVE THE REFUND DUE TO THE PAYMENT PROPOSAL NOT BEING SENT TO THEM ON TIME (WHICH THEY ARE LYING) BECAUSE THE DEBIT REVIEW COMPANY SENT THE PAYMENT PROPOSAL TO THEM ON THE 28TH SEP AND IT TAKES THEM 10 DAYS TO ACCEPT HOWEVER THEY CHOSE TO IGNORE THE PROPOSAL JUST TO ****EN DEBIT ME ON THE 20TH OCT. THERE IS A PROCESS IN PLACE BUT THEY DO NOT FOLLOW IT, BOTH MYSELF AND THE DEBIT REVIEW COMPANY HAS PROOF/CORRESPONDENCE BACKING UP OUR STATEMENT.

SO I NEED TO KNOW WHY AM I NOT GETTING MY REFUND BACK BECAUSE THE FAULT IS ON YOUR (FINCHOICE) SIDE.

THERE'S NO COMMUICATION FROM THEM ON EMAIL AND WHEN YOU CALL ALL THE CONSULTANTS SAY THAT SOMEONE WILL CALL YOU.

CONVENIENTLY FIN CHOICE DEBT REVIEW AND QUERIES DEP CONTACT NUMBER DOESNT WORK.

THERE IS SO MANY RED FLAGS THAT THIS COMPANY HAS!!!!!!!

0
Replies (7)
Finchoice
Finchoice's reply31 Oct 2023, 14:08
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
UP
UNKNOWN P's update31 Oct 2023, 15:01
Reviewer Update
Can the consultant who called me , call again!!
Finchoice
Finchoice's reply31 Oct 2023, 15:46
Official
Good day, 

You're request has been escalated to the relevant department of which they should be in contact with you soon. 

The finchoice team
UP
UNKNOWN P's update02 Nov 2023, 15:35
Reviewer Update
I HAVE SENT NUMEROUS EMAILS AND CALLED A THOUSAND TIMES FOR ASSISTANCE YET FINCHOICE REFUSES TO REFUND MY MONEY BACK TO ME. INSTEAD A WOMAN NAMED CARLA KESTER FROM THE DEBIT REVIEW COMPANY TELLING ME THAT IM SHAMING THEIR COMPANY INSTEAD OF HER ACTUALLY ASSISTING ME. SHE BLAMES THE DEBT REVIEW COMAPNY WHEN MYSELF AND THE DEBT REVIEW COMAPNY SEND PROOF, FINCHOICE THEN CHANGES THEY STORY EVERY TIME. YET WE HAVE CORRESPONDENCES!!! AND IM NOT THE ONLY CLIENT WHO IS UNDER DEBT REVIEW THAT IS GOING THROUGH THIS WITH FINCHOICE.
ON TOP OF THAT I HAVE A SAVED VOICEMAIL MESSAGE OF CARLA AND HER COLLEAGUE SPEAKING BAD ABOUT ME WHO IS THE CLIENT, SHE DIDNT REALISE THAT SHE DIDNT DROP THE CALL.

FINCHOICE IF IM NOT HEARD, I WILL SEEK LEGAL ADVISE AND REPRESENTATION. WHAT YOUR COMPANY IS DOING TO CLIENTS IS NOT IN LINE WITH THE NATIONAL CREDIT REGULATORY ACT
UP
UNKNOWN P's update02 Nov 2023, 15:37
Reviewer Update
I HAVE SENT NUMEROUS EMAILS AND CALLED A THOUSAND TIMES FOR ASSISTANCE YET FINCHOICE REFUSES TO REFUND MY MONEY BACK TO ME. INSTEAD A WOMAN NAMED CARLA KESTER FROM THE DEBIT REVIEW DEP OF FINCHOICE WAS TELLING ME THAT IM SHAMING THEIR COMPANY INSTEAD OF HER ACTUALLY ASSISTING ME. SHE BLAMES THE DEBT REVIEW COMAPNY WHEN MYSELF AND THE DEBT REVIEW COMAPNY SEND PROOF, FINCHOICE THEN CHANGES THEY STORY EVERY TIME. YET WE HAVE CORRESPONDENCES!!! AND IM NOT THE ONLY CLIENT WHO IS UNDER DEBT REVIEW THAT IS GOING THROUGH THIS WITH FINCHOICE.
ON TOP OF THAT I HAVE A SAVED VOICEMAIL MESSAGE OF CARLA AND HER COLLEAGUE SPEAKING BAD ABOUT ME WHO IS THE CLIENT, SHE DIDNT REALISE THAT SHE DIDNT DROP THE CALL.

FINCHOICE IF IM NOT HEARD, I WILL SEEK LEGAL ADVISE AND REPRESENTATION. WHAT YOUR COMPANY IS DOING TO CLIENTS IS NOT IN LINE WITH THE NATIONAL CREDIT REGULATORY ACT
Finchoice
Finchoice's reply06 Nov 2023, 21:42
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team 
Finchoice
Finchoice's reply08 Nov 2023, 10:30
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team