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Zinhle Z

1 reviews | Active since Jan 2019

09 May 2019, 19:17

A client is a priority at Finchoice!

I've never been this happy with the financial provider. I app**** for a loan which was a big amount. Application was done online, and approved in minutes. My monthly instalments were up to date. Unfortunately I lost my job due to retrenchment in Feb. First month after retrenchment I paid my instalment. I then called and informed them that I don't have a job anymore. All they asked for was a few documents verifying that. I did send them through. A week later, if I'm not mistaken, a consultant called me and acknowledged receipt of my documents. I was surprised to see a message that my debt was settled by the insurance! No hustles! Just like that! Further more , the same day I got these news, Finchoice paid my last instalment that I made after my retrenchment back into my account. I commend them for a no-hassle service and for being considerate of their clients!

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Replies (1)
Finchoice
Finchoice's reply10 May 2019, 07:54
Official
Good day,
 
 
 We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***and You may ask to speak to one of our Customer Service Team Leaders who would gladly assist you with your Query.
 
 The FinChoice team