JB
J B

1 reviews | Active since May 2017

08 Jan 2025, 18:23

*****

This is the WORST company ever. They proceed with an application after you log tickes and emails and phone calls NOT to proceed anymore. Only for them to tell you that they have high call volumes, and emails and can’t get to everyone. So how many times must one ask for a loa NOT to proceed as you DO NOT need it. Then when you call, the agents are the worst and beyond useless. You can’t get through to a manager to resolve the issue. They hang up and feel ***OL for you. Think twice before you make use of them. No wonder they have such *** ratings.

0
Replies (2)
Finchoice
Finchoice's reply09 Jan 2025, 08:15
Official
Good day J,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply13 Jan 2025, 10:12
Official
Good day J,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team