KT
Koketso T
1 reviews | Active since Dec 2024
25 Jan 2025, 01:22
*****
I app**** for paystretch .On 21st January I received an email that I should send my documents for the application to be approved.I sent the documents via email.What surprises me now is that I received a debicheck mandate of R1700 on 22nd of which I don't know why there's that debicheck while they are still processing the application and I did not buy anything using paystrech.Now I want to know where is that R1700 debicheck coming from,why do they want to debit my acc because I don't ow them. This is ***** and now I am afraid they might debit my acc month end.
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Replies (2)0
Replies (2)Finchoice's replyOfficial
25 Jan 2025, 07:57
Good day Koketso,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply25 Jan 2025, 07:57
Official
Good day Koketso,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
06 Feb 2025, 15:08
Good day Koketso,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply06 Feb 2025, 15:08
Official
Good day Koketso,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
