KM
Kgothatso M
1 reviews | Active since Jul 2020
04 Jan 2026, 11:48
2025 December debit order
2025 December debit order was collected successfully on the19th December 2025 but until today your records still reflect as unpaid and it affects my credit record.
I have emailed numerous times,called and was transfered from pillar to post not to mention being on hold for more 25 minutes,I have even sent several messages on wattsup an until now my query is not resolved.
This is not how you treat clients fairly...
I have emailed my bankstatement and to date your records reflect an not paid.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
05 Jan 2026, 08:32
Hi Kgothatso M,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply05 Jan 2026, 08:32
Official
Hi Kgothatso M,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
09 Jan 2026, 10:50
Good day Kgothatso,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply09 Jan 2026, 10:50
Official
Good day Kgothatso,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team