LM
Lizah M

1 reviews | Active since May 2020

16 May 2020, 12:11

100 CALLS A DAY, MILLION A WEEK ON SAME ISSUE

If you want your piece of mind dont even think about getting a loan with this company, they have the worst customer service who keeps on calling 100 times a day with the same issue they dont record their calls and logs.

I have been a faithful client ever since I started borrowing money from them but that doesn't count.

I was given a 50% off since we experiencing this COVID-19 as a country, only to find out that it was a prank they want full amount irregardless of the fact that I talked to 8 of their consultant on the same day telling them the same thing. Yet another 1 will call to arrange the same thing you have been arranging with the other 8. Their calls are so annoying and harassing I have never seen such a nagging company.

Finchoice please stop with the calls they are so annoying, you will loose clients because of that.

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Replies (1)
Finchoice
Finchoice's reply18 May 2020, 07:45
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team