0 to Naught Client care or issue resolving! SHOCKING

Would even know where to begin. Absolute worst service and experience so far. Looking at all the comments listed here, clearly im not the only one.

Seems like majority of the clients feel ****med, confused and ignored. My Application has been in approval for around 2 weeks, with no update or comms provided to the customer. Then me as a customer had to get to a point where i have to do multiple follow-ups, with majority of calls (if the phone actually works for a change!!) Have also tried the email approach on 3 occasions, bit still no reply.

Would not recommend Finchoice, unless you feel up for a bumpy ride. Would still appreciate for a more capable and equipped person from the call centre to return my calls and at least attempt to address and solve the issue.