1 reviews | Active since May 2012
It's an Sin
Took a contract with FinCapital. Had weeks of fighting to get my phone after payment. Eventually Hennie Gerber ensured I got it. September took second contract for my son.<br> November I sit & talk to my husband at 5pm, call disconnects. Number has been cut off. MTN says, call supplier. No one available on the weekend. Sons sim also disconnected. Get sent sims from Telkom Mobile with coc 'n bullnstory of mistake by MTN. Get given 10gb data, 1000 minutes to call, but cannot call hubby in Botswana. Another ****nbull story about all networks locking phones. January come Friday afternoon, again sims cut off after hours. It is month end, my busiest time. Clients can't call, lose R3500 in revenue. Takes 3 weeks of fighting with Fathima. Another ****nbull story about sims sent to wrong Maretha! Spoke to Juna who gets me 3 months free... Get new sims. Can't make calls. Fathima says do sim swap. Go to MTN. ***! I have prepaid sim loaded with MTN campaign points. No data, sms's, airtime loaded on my sim. Plus find out instead of deducting R449 off my account, they been deducting R499! Losses and losses galore with no feeling from Fathima. She refers me to Juna who refers me to Fathima! ****nbull
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We will escalate this to managers and assist you.
