For 3 months no book

Hello <br> <br> I thought my subscription *** has expired<br> <br> and went to renew, <br> <br> then i find out, it is only expiring on 29 April 2016 <br> <br> but then from November 2015, i am not receiving my financial mail magazine <br> <br> <br> delivery service is very poor, <br> <br> can some one please assist <br> <br> I reside in Bassonia <br> <br> <br>