KK
Kaylen K

1 reviews | Active since Nov 2021

12 Dec 2021, 18:47

Deceptive Black Frifay Practices - ***** / False Advertising

Deceptive Black Frifay Practices recently FilaSA had a huge BlackFriday sale causing me to spend twice as much as i was planning to. Every single item was carefully chosen and discussed with my household as I was buying for eveyone too. Many items sold out fast and rhei online store indicated "sold our" when it wasn't available. My Total Order lR1800 with at least R1500 savings during Black Friday. Two weeks later they are about to deliver I get refunded half my order. 2 Weeks!! I still have not even received the shipment. This is illega and against SA Consumers aact and Frankly it is unacceptable. How many other Black Friday customers have they done this too? Spread rhe word never ro trust FilaSAs online sales ever again else they will rinse and repeat evey to inflate their sales to their management. Highly disappointed i used to love this brand as a kid but i understand why you dont see them around anymore. Also disappointed as they are International and this is predatory using Black Friday during a Pandemic.

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Replies (1)
Fila SA
Fila SA's reply12 Dec 2021, 21:49
Official
Hi Kaylen K, 

We apologies for the bad experience that you has with your online purchase.

Please note that our team will contact you on this matter to provide clarity. 

Kind Regards,
The FILA Team