1 reviews | Active since Sept 2017
A store that is run like a tarven, DISAPPOINTED!
I am dissatisfied with the service at FILA clothing store in Atterbury Value mart.
In November 2022 I went into the store to purchase clothes for my son,the entire time the male rep at the till point was talking to his friend from another store closeby,while assisting me,no greetings,no communication whatsoever. His concern was this friend of his who kept reminding him about shoes he stored at the back for him until this friend gets paid,so he can come buy them. I let that pass.
On the 11 January 2023 I went back to the store,the attitude of the ladies I found in there made me realise why I did not find any customers in the store.I found them ill talking about Mug&Bean manager(across their store),they were so noisy,talking about how ****** he is. It made made me so uncomfortable as a customer being in a store of people who are ill talking someone else and making so much noise about it,as if we are in a tarven,but I let it pass.
Little did I know that they will display tge same attitude to me. I was exchanging some items,the lady on the counter said they cannot assist in that I need to wait for the manager to come back from leave to assist,as there is a certain code he has. I argued until I told them I am going to report the incident as I have called before I went into the store and the stand in manager(which is the lady that I found at the counter) said she will be able to assist.
While I was talking to that lady the was another one who kept rubbing it in that I must come back after 2 weeks,they cannot help. I am so disappointed with the service I received there and never ever will I ever go back into that store.
