Revolting Customer service At Its Finest!!!

On the 16th of October 2015 my family and I visited the Fifers Bakery, While shopping my sister-in-law stood in the line for us as it was very busy. As my sister-in-law was done paying so she called me and said come pay for your items that you have, the Indian lady there not sure if she is the manager of the store started screaming at me the following ,there's a line can't you see everyone is standing in a line.My sister then advised her that we understand that and there is no need to be rude. That is no way you treat a paying customers, as a manager you should have the knowledge and skill set in order to handle situations in the correct manner. I have noticed that all employees has to stand in the same line as the general public when purchasing an item from the store, the same lady tells one of the employees \buy me a coke I will pay you back later"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;660193;886087;18;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 8:32;15/10/17 6:59;Bad Service;7,51E+12;;***;We had a problem with our pool in that it was loosing water and the automatic pool cleaner was not working. Went to Pool Magic to try getting a solution to the problem. My first clue that they were the wrong choice should have been the fact that they were unable to stick to scheduled appointments. When they came they chap that came to do the initial assessment decided it was the pressure gauge that needed replacing. They went away and then come back a day later and replace that but the gauge shows 0 psi Pressure. They then point out that the lid on the filter and surrounding pipes seem to be leaking. They go away and a couple of days later they come back and replace all the pipes but nothing is done about the filter lid. Still 0 psi. They then decide the filter sand needs to be replaced and go away and come back a couple days later to replace the sand and discover a pipe and another filter piece needs to be replaced. They didn't bring any parts with them so they go back to the shop and come back later. Simply put service was haphazard and still no closer to solution. Could have bought a brand new filter system already. They seem to lack expertise.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;887029;688408;5;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 8:48;15/10/17 7:00;Missing Rugby World Cup;8,60E+12;Aaron;***;I hate the programming on SABC. As if the majority of South Africans (which is mostly Black) don't watch the Rugby World Cup. We are not just Springbok fans but are rugby fans as well. Stop it! Stop bad service! What's the point of a tv licence then?!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;907705;863156;36;2;0;0;0;0;2;NULL;NULL;NULL;15/04/08 8:39;15/10/17 7:01;Worst company in the world;;;;Back in March, we booked through Nationwide for my girlfriend's move from KZN to CPT in April. We agreed a date and paid a deposit and they confirmed. My girlfriend then signed a lease with someone to move into her house in KZN after her move.<br> <br> And then, the day before the agreed move date, Nationwide cancelled. Less than 24 hours before they were supposed to arrive to pick up her stuff! There was no apology, no sense that they felt any kind of obligation to help us find a Plan B, or what we were supposed to do about the tenant with whom a lease had been signed based on the confirmed move date. Simply: We've cancelled your move. Our frantic emails and phone calls were treated dismissively, as if it was no big deal to cancel a cross-country move with less than a day to go. And the matter of returning our deposit, without which we couldn't try to book someone else, didn't seem to them to be a particularly urgent matter.<br> <br> Please don't use this company. They are *********** and they don't care. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894062;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/10/15 0:00;15/10/17 7:12;24 hour drive through;9,21E+12;;***;On Thursday the 15th I worked till 12am and was famished, so on my way home stopped at McDonalds opposite Promenade mall. I ordered my meal and went around to pay only to find that the card machine was broken. There was no notification at the order station informing customers that the card machine was broken and the lady still had the audacity to tell me, a female alone, to go over to the mall at that ungodly hour to draw money and come back to pay for my meal. Refused to give me her name and said the card machine inside is working but they were closed inside so I couldn't pay and there was nothing she could do. No body really carries cash anymore and for a card machine not to be working at one of the most visited fast food franchises is absolute ****. Staff need to be checked to ensure owners aren't losing out because there was a car behind me who drove away as well due to not being able to pay with their card. How many other customers weren't lost that night due to a fixable fault and lazy staff?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;907707;691049;20;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 8:45;15/10/17 7:14;services of bad food;;Monchochos ;***;On Tuesday evening round 7:45pm we went to order Monchochos for my husband my little baby and myself. Firstly service we got was terrible like they were in a rush to go home. We then received our food and after we received our food they closed up the doors, we got home excited and hungry to eat our meals, my 1 year old had a happy meal with chicken fillets that were so hard on the outside and couldn't eat her food, we also asked to put no spices on her chips and they did. I also had a happy meal the chicken burgar and chips, as a happy meal like that fills me up. (Which tasted so bad and had a horrible taste to it and the chicken was burnt abit, it's like they not cleaning the grill where you cook the chicken, or not rinsing it off properly when it's being cleaned, my man ordered a chicken mild burgar which didn't even taste anything near to a mild burgar. And he also moaned it tasted bad. And our food was so little for so much money. We always ordered at Monchochos in sasolburg when we stayed there, and never had any complaints about them. I am very dissapointed really, I spent so much money on food I couldn't even eat. Yesterday I told my sister about them. Please contact me ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;627365;855640;27;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 9:04;15/10/17 7:15;Unable to contact and resolve account issue;F***9;;***;My friend and myself made two flight bookings through Tripsta booking platform. We were both unaware that we required Candaian Visa's even if just passing through Canada (transit). On the night of boarding we were told we cannot board as we do not have the required Visa.<br> <br> We booked another flight with klm and contacted Air Canada who refunded Tripsta immediately (05/10/2015)<br> <br> I have tried contacting Tripsta via all the contact numbers they have provided<br> +27(0)*** - Constantly engaged (R5/min fee)<br> +27(0)*** - Message number does not exist (R5/min fee)<br> +44 (20) 3*** - rings until it auto disconnects (standard international rates)<br> <br> We have sent them e-mails with all the credit information from Air Canada as well as out original booking confirmations from them and to date have not had an acknowledgement nor a response nor our money refunded.<br> <br> e-mail addresses used <br> [Email Removed]<br> [Email Removed]<br> <br> Very disgruntled at the poor communication channels that are in place.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;237257;862482;4;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 9:20;15/10/17 7:29;No delivery after payment made;;Chris Johnson;;I paid a 70% deposit for a vacuum sealer in June 2015 and was told it would be ready in 3 weeks, possibly 2. It has now been nearly 4 months. When Chris still rep**** to my emails he had excuse after excuse. It has been 6 weeks since I got a reply via email. I have had one phone call answered, and presumably since then my number is ignored. Its sad, because Chris seemed like a nice guy (I visited their premises to view the product before paying the deposit) with a great product, but it looks like I will have to take this to the department of trade and industry.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;907714;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 1:13;15/10/17 7:30;Unprofessional behaviour towards clients;9,20E+12;Erica (Manager);***;Absolute disregard and unprofessional behaviour of the Mcdonalds manager Stellenbosch (Erica) towards clients. After numerous occasions of bad service, I requested to speak to the manager. She was of no help, as all I got was verbal abuse, telling me that I am the problem and that I should leave. I requested her name, which she refused to give, after which she went to go hide in her office. Very disappointed in Mcdonalds customer service. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;700252;894153;14;2;0;0;0;0;2;NULL;NULL;NULL;15/10/16 16:31;15/10/17 7:35;**** advertising pricing;8,81E+12;[Email Removed];***;I saw their advert online where you can order for R449, I then continued with the purchase and seconds later I got a sms saying R2065.40 went off of my account, I phoned my bank and they said it will take 5 to 7 working days in order to reverse the payment. I accepted the amount of R449 but not R2065.40, I emailed them straight away and they had an excuse that it has already been put on courier, which I rep**** and said its nonsense as they rep**** within minutes, then they said I will need to return and pay for courier costs. I said I will not accept that as they took a much larger sum of money off my account than what I agreed on, then they rep**** with a email saying they will give me 50% off my purchase, which I am still not happy with, their advertising is false and they over charge their potential customers. I requested either all my money back or the difference of R1616.40, I am now awaiting their response ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;907713;748229;29;2;0;0;0;0;2;NULL;NULL;NULL;15/08/31 9:18;15/10/17 7:41;Diluted Stay- Soft ;8,60E+12;Colgate Stay- Stay Soft ;***;I bought 12 bottles of the Stay Soft Fabric Softener. The product was complete water can't nced back. I tried calling the customer care line ***for a couple of days, it just goes to voice mail. I tried calling their switchboard number as well and can't even get through there!!!<br> <br> Terrible for such a big international consumer products company.<br> <br> I am do still have the product at home an willing to take it to the papers <br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901743;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/10/17 9:33;15/10/17 7:43;Again waiting in line ;9,21E+12;;;I went to the bank again today standing in line at enquiries... waiting already half an hour there is 3 people working assisting the people in line... but not one of them can work on their own they have to assist each other the whole time. Some people even walked awaysaying the service in this place is unbearable. Not all of us can just walk away for some of us work till after bank closing times so we just have to bear with the service... Standard bank did contact me on my previous complaint assuring me they are working on it giving me satisfaction... But actions speak louder than words as it is proven once again... The service is slow and poor and in n world that is always just getting more and more in a rush. Standard bank is not keeping up. They are falling behind with their slow and poor service... <br> <br> Sorry Standard bank I dont always want to complain but this service is worth nothing else than just complaints...<br> <br> Regards <br> <br> Kobus ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;564083;894090;15;2;0;0;0;0;2;NULL;NULL;NULL;15/10/16 20:00;15/10/17 7:44;Service without a smile;8,91E+12;;***;We started with a waitress who never smiled or introduced herself. (Still don't know her name) She could see we were smokers but were never offered an ashtray. After asking for the ashtray TWICE we eventually got one.<br> My husband ordered garlic snails which came with a lovely combination of stones and lumpy powdered sauce. The other starter was brought to us with my main meal. When I advice the waitress that I would like my starters before my main she gave me a blank look and said that they were not finished - so I can I the pasta first. She then preceded to want to bring the rest of the tables mains WHILE WE WERE EATING STARTERS.<br> Mains and starters were served without cutlery which I had to eventually go and fetch myself so everyone could eat.<br> Throughout the entire visit we had to flag her down to get drinks as she NEVER checked on the table. We had another table eventually join ours which never got served - they had to go to the bar for drinks.<br> After the meals the bill was brought to us while we were still trying to enjoy the evening. (No worries about if we wanted to order ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813584;894152;15;5;0;0;0;0;5;NULL;NULL;NULL;15/10/17 9:42;15/10/17 7:46;Good service ;9,00E+12;Staff;***;The service is very good and the staff is friendly. The place gives comfort ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;473606;649;28;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 9:40;15/10/17 7:48;No support or information from lecturer at Unisa;6,80E+12;Mr Raseale;***;For the year module SDCOS04 up to date no assignment results were given. The first assignment due date was 6 months ago. No tutu rial letters dated in 2015 were distributed. The model answer of one of the three assignments was given. The exam scope is for a practical exam but it is a written exam. The learning material is only a website address that does not cover the questions asked in previous exam papers. The examination is next week, and up to date I could not manage to obtain any answers from the lecturers. Office phones are not answered, voice mails are ignored, emails are not answered (except asking for my phone but after a call that cut off, no calls). The lecturers are not replying to the complaints and questions on the discussion forum. The ombudsman did reply after 12 days and 3 emails that the complaint need to be escalated prior to be reported to them. Where to? The only contact details available to the students are the lecturer and the ombudsman. I am desperate - the exam is in 4 days and no support from Unisa.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;597565;695320;14;2;0;1;0;0;2;NULL;NULL;NULL;15/10/17 9:41;15/10/17 7:53;Repairs on Watch;7,21E+12;;***;Item: ES2997<br> Instructions;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;907718;688432;13;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 9:33;15/10/17 7:58;Rather buy a Merc/BMW;8,61E+12;;***;I purchased a used Audi A5 from Audi East Rand on 4 September. Since buying the car I have sent it back twice for some alignment issue. It turns out the car has buckled rims - something I would have expected Audi to identify before selling me a quality pre-owned car. On both occasions they have argued with me about whether they should fix it. The first time they claimed to have fixed it but did not. On both occasions they kept the car for a week or more.<br> <br> My salesperson was forgetful and inattentive so I made contact with the branch manager, John Leslie. Unfortunately he was abrupt, unhelpful, and just referred me back to his subordinates.<br> <br> Buying this car from Audi Centre East Rand has been my worst customer experience ever. This branch is managed by people who do not care. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885933;894092;29;2;0;0;0;0;2;NULL;NULL;NULL;15/10/17 9:59;15/10/17 8:01;Beg for Refund of products;Carol Pirie;Debbie;***;Searching for cake moulds, I was directed via a Google search to a company in Kempton Park that was bought out by Cake Delights in Witbank. Placed my online order. Order & delivery costs paid for upfront. <br> When the product was received it was not as I had expected and requested that I return the product which was agreed to. I requested to meet Debbie in JHB with her next visit in order to hand back the products as I had already spent money on delivery costs and did not want to waste additional money sending them back via courier. She was in JHB on the 2nd October and never called - although I live 3 km from where she had been. <br> <br> In the interim she mailed me that it is the onus falls on me to return the stock plus an amount of 15% for handling fees will be levied on the refund amount. Eventually with many telephone calls and reminders to call me when she was next in JHB, we finally met and I was able to return the products. However with regards to the 15% handling fee - it is most disgusting when her website does not give a proper description of the product including the dimensions, cause had it, I probably would not have ordered it. Now I have to beg for my refund of +/- R480;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;596577;353;5;2;0;1;0;0;2;NULL;NULL;NULL;15/10/17 9:43;15/10/17 8:02;INCOMPETENCY, CAN_A|_T READ, USELESS!!!!! #***;***1;;***;#*** THIS IS THE WORST COMPANY I EVER HAD TO DEAL WITH!!!! Since they changed their account system in July/Aug, I've been disconnected 4 times in one month. Had to pay reconnection fees and had to fight to get it reversed. Can't get up to date statements. I made a cash payment, but they still deducted. So it was a double payment. Been told it what reversed to \I think your bank\"". Cant give me any proof of this statement. Only a little line indicting reversal. My bank will think I'm crazy if I go to them. But this company is the crazy one! NOT GETTING ANY SATISFACTORY ANSWERS!!!! They keep on referring me to my self service which is NOT indicating any reversals! I have disconnected my service in Sept"