YN
YOLANDE N
1 reviews | Active since Aug 2009
05 Nov 2024, 09:29
YOUR SERVICE SUCK
I have been trying to get hold off someone to change the details on our account for the last two days now!!!!!!!!!!!!!!!!!! None of the *********** staff can assist. They demand and email but it needs to happen immediately as we are no longer affiliated with the complex.
The contact person we had has left the company and no one let us know, That is not very professional at freaken all
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Replies (4)0
Replies (4)
Fidelity Security Services's replyOfficial
05 Nov 2024, 09:46Dear Yolande Nienaber We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Fidelity Security Services's reply05 Nov 2024, 09:46
Official
Dear Yolande Nienaber We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
YN
YOLANDE N's updateReviewer Update
05 Nov 2024, 10:20Firstly what has this have to do with Social Media???????? Secondly THE FREAKEN POINT IS THAT I CANNOT TAKE PERSONAL CALLS DURING WORKING HOURS!!!!!!!!!!!! THAT IS WHY I CALLED IN TO YOU AGAIN YOUR SERVICE SUCK
YN
YOLANDE N's update05 Nov 2024, 10:20
Reviewer Update
Firstly what has this have to do with Social Media???????? Secondly THE FREAKEN POINT IS THAT I CANNOT TAKE PERSONAL CALLS DURING WORKING HOURS!!!!!!!!!!!! THAT IS WHY I CALLED IN TO YOU AGAIN YOUR SERVICE SUCK
Fidelity Security Services's replyOfficial
05 Nov 2024, 11:14Dear Yolande Nienaber We apologize for the inconvenience caused. We will communicate with you via emails then. Kind regards Fidelity-ADT
Fidelity Security Services's reply05 Nov 2024, 11:14
Official
Dear Yolande Nienaber We apologize for the inconvenience caused. We will communicate with you via emails then. Kind regards Fidelity-ADT
YN
YOLANDE N's updateReviewer Update
05 Nov 2024, 11:56Wel I still have not received anything. Wendy has left the company and no one even bothered to call or email to give us a number for a new person
YN
YOLANDE N's update05 Nov 2024, 11:56
Reviewer Update
Wel I still have not received anything. Wendy has left the company and no one even bothered to call or email to give us a number for a new person