JE
Janet E
1 reviews | Active since Dec 2015
08 Dec 2015, 09:25
WRONG BILLING
After phoning them about 9 times they still bill me incorrect. Currently they bill me about R502 more. Now the sate that a refund will only take about 3 weeks to do. This is unacceptable. I have debit orders that must go down on my account.
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Fidelity Security Services's replyOfficial
08 Dec 2015, 11:06Hello janet5,
Good day,
We serve to confirm receipt of your communication and have escalated such through for urgent investigation and feedback.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Customer Care
Good day,
We serve to confirm receipt of your communication and have escalated such through for urgent investigation and feedback.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Customer Care
Best regards,
Fidelity Security Services's reply08 Dec 2015, 11:06
Official
Hello janet5,
Good day,
We serve to confirm receipt of your communication and have escalated such through for urgent investigation and feedback.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Customer Care
Good day,
We serve to confirm receipt of your communication and have escalated such through for urgent investigation and feedback.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Customer Care
Best regards,