JL
Jenene L

1 reviews | Active since Jan 2014

02 Mar 2022, 14:42

Wouldn't recommend their services - Fidelity Bloemfontein

fidelity marked my payment history on credit bureau as 90 arrears over a credit that should've been processed by them last year already. I've spoken to about a dozen people, the technical department lady, her name is Yvonne keeps on promising to sort it out and now I have 90 days areas on my credit report.

wouldn't recommend their services, clearly there is no communication between departments and as it stands I'm still awaiting a call back.

0
Replies (2)
Fidelity Security Services
Fidelity Security Services's reply03 Mar 2022, 08:11
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for action. Should you require any further assistance, please do not hesitate to contact us directly at ***.
JL
Jenene L's update25 May 2022, 18:50
Reviewer Update
UPDATE:

Ever since the post I'm sure the entire company called me and my problem still persist, their calls are not recorded its a back and forth continiously.

Stay away and safe yourself the trouble.