1 reviews | Active since May 2011
Worst home security service
I logged a call yesterday and since it was public holiday I was told technician will come today. After missing the call this morning I called to check if it wasn't the technician to check my alarm that is not working. I have been taken back and forth and the technical section put me on hold to check my call for 1hour. I asked the agent after failing to help me to send me an *** to cancel my home security subscription. Why would I pay for security that doesn't exist.
Dear Irene T
We thank you for bringing this to our attention. We cant seem to locate your details on our system, can you kindly provide us with the number linked to your account or reference number to assist with the above complaint.
Kind regards
Fidelity-ADT
Dear Irene T
We thank you for bringing this to our attention. We cant seem to locate your details on our system, can you kindly provide us with the number linked to your account or reference number to assist with the above complaint.
Kind regards
Fidelity-ADT