1 reviews | Active since Dec 2012
What a waste of Talent
On the 12th my family decided to go out for a late lunch at Forest Hill mall. The one thing that I did not foresee happening was that one of the security guards would damage my car with his sedgeway scooter.<br> What saddens me is that, now it seems I was supposed to cause drama before getting results.<br> At the scene, Harward Mafitwane responded to my incident and the level of profesionalism and empathy was so astounding.<br> No call on Monday from anybody until I had to call W Greyling myself on Tuesday. You'd swear he's someone they hired of the streets with no training as a manager. He didnt shy away from informing me that he had taken statements from his employees and that he is satisfied with the fact that he was not at fault. After pointing out the obvious lack of skill as a manager dealing with an incident he refused to give me headoffice numbers for me to action a complaint. <br> Then area manager who is just utterly rude and no sense of empathy. None of them bothered to give me details of how to claim from the company and that contravenes consumer act. Susan in Transport again is another one that is just useless. I phoned her on the 17th and even now await details of requirem to cla
Good day,
We serve to confirm receipt of your enquiry and have escalated such for urgent investigation and feedback.
Regards,
Group Customer Care
Good day,
We serve to confirm receipt of your enquiry and have escalated such for urgent investigation and feedback.
Regards,
Group Customer Care
