VR
Vernon R
1 reviews | Active since Sept 2017
09 Sept 2017, 13:55
waiting for a refund
I paid for an upgrade of my existing alarm system at my mouse in Midrand. When the technical team came out effect the upgrade they found that the proposed upgrade was not compatible with my existing system. I was given two options, replace the whole system (of course) or get my money back. I opted for my money back ...that was over 60 days ago despite numerous call and many emails, no repose ... very disappointed
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Replies (2)
Fidelity Security Services's replyOfficial
11 Jan 2018, 15:23Good day, we serve to confirm receipt of your enquiry. Kindly advise at *** whether your matter has been resolved.
Regards
Fidelity Security Services's reply11 Jan 2018, 15:23
Official
Good day, we serve to confirm receipt of your enquiry. Kindly advise at *** whether your matter has been resolved.
Regards
VR
Vernon R's updateReviewer Update
09 Apr 2021, 11:06The problem was never resolved.
VR
Vernon R's update09 Apr 2021, 11:06
Reviewer Update
The problem was never resolved.