Very poor service from ADT security company never recommend to anyone

Item: Fidelity Security Services
Rating: 1
Author: Azeem Z

Good day we have have alarm problems since yesterday 1 month when we phone to customer service to come check our system they always just ask for money even when have a alarm problem they don’t come on time most of time so please aware of this company because they just debit money the account

Helpful (0)

Replies (2)

Fidelity Security Services's replyOfficial

28 Aug 2023, 16:14

Dear Azeem Z

Please let us know which branch you are with and what the correct cell number related to the premises in question is? The one on the Hello Peter does not reflect on our database.

Kind Regards
Fidelity-Adt

Fidelity Security Services's reply28 Aug 2023, 16:14

Official

Fidelity Security Services's replyOfficial

30 Aug 2023, 16:16

Dear Azeem Z

Thanks for taking my call earlier. i will escalate this to our Pretoria Branch to call you tot assist.

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt

Fidelity Security Services's reply30 Aug 2023, 16:16

Official