TB
Thys B

1 reviews | Active since Jun 2020

05 Nov 2022, 11:34

Very Poor service and unprofessional people working here.

Very very poor service at tis company. After I have installed a vehicle Tracking Device (Amber) in my Vehicle, i had problems with them taking off my debit order from the Bank. When ever i Communicate with them they only come up with poor excuses in fixing this.(They claim it is paid. Which is true but it is some one else Bank account.). So it seem they do not want to help me as they are happy some one else is paying the account.( I dealt with these people: Kevin Ollyn, Zizipho N Mathebula, Jp Schroeder and numerous others that i have spoken to on the phone.

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply07 Nov 2022, 08:52
Official
Dear Thys D

We take note of your comments. These have been communicated to the Finance department. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt