Unacceptable and appalling behavior and service

Hello im a female student currrently attending stellenbosch university. Tonight (14th March 2016) my car was clamped at Eikestad mall during the time that i was at virgin active. As i arrived at my car i saw my car was clamed so of course i went to the office to enquire as to how to get it unclamped. Firstly when i arrived i saw there was quite a few people waiting in line to get their car's unclamped. Finally when i got someone to help me, she was a disrespectful employee with a terrible attitude. I understand that i had made a mistake with the parking position that i chose so i was more than willing to comply and pay the fees that were required to get my car unclamped. At the time i did not have any money with me so asked if it were at all posible that i could pay the next day. I was willing to give my ID, drivers license and contact details for the time being. The lady helping me ignored me completely. When i asked to speak to the manager she refused. I asked mutiple times but she refused to cooperate. She stood up and shoved me on my breasts out of the office mutiple times. She locked her door and would not help me. I felt violated and fell terribly disappointed in the service.