Total *******

Item: Fidelity Security Services
Rating: 1
Author: Sheridan C

I am charged extra for armed response services for vehicles that don't even respond to my premises. Tried to raise this matter with the control room senior but unsuccessful. Now I am expected to pay for non existent service??

Helpful (0)

Replies (3)

Fidelity Security Services's replyOfficial

03 Feb 2023, 15:31

Dear Sheridan C
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt

Fidelity Security Services's reply03 Feb 2023, 15:31

Official

Dear Sheridan C
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt

Sheridan C's updateReviewer Update

06 Feb 2023, 20:50

Nobody has contacted me with this query, instead I am still being threatened with suspension ? ..

Sheridan C's update06 Feb 2023, 20:50

Reviewer Update

Nobody has contacted me with this query, instead I am still being threatened with suspension ? ..

Fidelity Security Services's replyOfficial

07 Feb 2023, 14:23

Dear Sheridan C

We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt

Fidelity Security Services's reply07 Feb 2023, 14:23

Official

Dear Sheridan C

We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt