SS
Sibusiso S
1 reviews | Active since Dec 2011
20 May 2022, 13:20
Terrible service
This morning at 09:33 my home alarm got triggered and nobody is home. Now it is 13:30 and they have not been inside the property to check. They phoned me to say that they cannot get inside but only looked from outside. They promised to call me back and never did. What nonsense is this while I'm paying them R700 monthly to monitory my property!!
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Replies (3)0
Replies (3)
Fidelity Security Services's replyOfficial
03 Jun 2022, 08:57 We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for urgent investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***
Fidelity Security Services's reply03 Jun 2022, 08:57
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for urgent investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***
SS
Sibusiso S's updateReviewer Update
27 Jun 2022, 18:58ADT is useless.
More than a month later, nobody has contacted me and I have been unfairly billed for this.
More than a month later, nobody has contacted me and I have been unfairly billed for this.
SS
Sibusiso S's update27 Jun 2022, 18:58
Reviewer Update
ADT is useless.
More than a month later, nobody has contacted me and I have been unfairly billed for this.
More than a month later, nobody has contacted me and I have been unfairly billed for this.
Fidelity Security Services's replyOfficial
29 Jun 2022, 10:26We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Kind regards
Fidelity-Adt
Fidelity Security Services's reply29 Jun 2022, 10:26
Official
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Kind regards
Fidelity-Adt