J
Jacob

1 reviews | Active since Feb 2024

08 May 2025, 08:06

Stay away from Adt fidelity security service - ****

Terrible experience, when I tried to cancel my deal with them because I sold the property they were guarding, they didn't want to help. They keep asking me if I know anyone that wants to sign up with them. They continued debiting my account, after long fight they stopped the debit order but they are still sending statements, they say I owe them R3500, they can't even explain what is it for. There is no contract with my signature on, I was told it was a month to month agreement. So I don't understand why they continue sending me invoices. I will be taking the matter with consumer bureau.. Fellow South Africans please stay away from Adt fidelity security

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply08 May 2025, 08:23
Official
Dear Jacob 
 
We take note of your complaint.  You will be contacted by our Social Media Officer as soon as possible to discuss further.   Kind regards 
 Fidelity-Adt