JS
Jan S

1 reviews | Active since Feb 2019

10 Feb 2019, 17:21

Slow response from Fidelity ADT.

It seems that it took ADT 31 minutes to reach a property after the alarm was activated. Needless to say the property was ******, because the ******s have all the time in the world. So far total silence from ADT.

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply14 Feb 2019, 14:04
Official
Good day,
We serve to confirm receipt of your inquiry and have escalated such through for investigation and feedback.  Should you require any further assistance, please do not hesitate to contact us at ***. Regards