BS
Barry S

1 reviews | Active since Aug 2018

20 Apr 2020, 12:43

Shocking service.

Recently I had an alarm system installed by Fidelity ADT. Big mistake. Firstly, they arrive 7 hours late the day before i moved. Various changes had to be made during instalation and it's still not right. Throughout the installation i did not know who to liaise with at ADT. The system i had installed in a previous property years ago was way superior.

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply21 Apr 2020, 08:22
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance please liaise with us directly at ***.