RD
RM D
1 reviews | Active since Jun 2010
19 Apr 2021, 22:37
Shocked by ADT service
There is obvious activity with people whistling to each other at the back of my house and I needed ADT to do a drive by. I've been on hold for over 10min and no one is answering the phone. I had to get someone else to call them while I stayed on hold. It's 15min later now and I'm still on hold... Mind you I'm paying for the call that isn't being answered and the ADT "service".
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Fidelity Security Services's replyOfficial
20 Apr 2021, 07:57We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.
Fidelity Security Services's reply20 Apr 2021, 07:57
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.