Security Service at its worse !

After my last Hellopeter review 10 days ago on the absolutely atrocious service by ADT, I was contacted by Mashaku (from ADT) who asked me yet again to explain the entire situation from scratch. She promised to look into it from their side and said she would revert back to me the following day without fail. Suprise, surprise, yet again ZERO contact back from ADT. I will continue to tell people how shocking their service is. The one thing they do get right is the monthly debt order which goes off our account without fail and is followed by a message a few days later that the amount is unpaid. Shocking service, shocking customer care and shocking accounting !