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I am a customer of ADT Fidelity and yesterday I received an email from them with an invoice of R953. 68 I called the call Centre because I didn't know why I was billed and I was told that the bill that was outstanding was the one where they came to install the power pack and the agent said he didn't see the bill I was talking about on the system but the email I received yesterday tells me something else

Are we being ********** by the company? I received the sms that Said the company does not get signal from my alarm system and they came to attend to that and when they came I was in hospital and they never said that I was going to be billed for that and no one signed any invoice