JD
Jacinda D

1 reviews | Active since Feb 2011

11 Jun 2025, 13:25

Refund me already

After all the telephone calls and emails for 2 years with your Secure Drive team the debit Order and tracker was finally canceled.

However now I need to fight to get my money back from this company as you where debiting my account went the contract was completed and paid in full in Sept 2021. You debited me for 2 years 3 months without authorization and on all the calls I informed all your consultants that the contract was canceled

I want my fund back

0
Replies (2)
Fidelity Security Services
Fidelity Security Services's reply11 Jun 2025, 13:46
Official
Dear Jacinda Damons
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind Regards Fidelity-ADT
JD
Jacinda D's update13 Jun 2025, 11:41
Reviewer Update
Please provide an estimated contact date and time as I have never been contacted since the 11th of June