SC
Shenita C
1 reviews | Active since Oct 2020
17 Mar 2022, 06:15
Poor Service from ADT Fidelity
ADT is owe's me 2 months of free service since December 2021....Every month they debit the service fee and when being questioned about the 2 free months they keep on debiting i just get a sorry Miss Cornelius we will shift it to next month .Worst part is its still be debited ,so my question is if i send emails and communicate via telecom and they still do not play the part does it mean =*********** staff ?poor management ?pathetic customer service ?I do not believe so but trust ADT Fidelity to please do the job customers requires / pay .
I need feedback asap ***
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Fidelity Security Services's replyOfficial
17 Mar 2022, 08:09We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.
Fidelity Security Services's reply17 Mar 2022, 08:09
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.