SC
Shenita C

1 reviews | Active since Apr 2022

16 Sept 2022, 19:20

Poor service

ADT FIDELITY SECURITY FAILS TO DELIVER THE EXCEPTIONAL SERVICE THEY PROMISE TO CUSTOMERS BUT RECEIVE OUR MONTHLY PAYMENT ON TIME.I HAVE COMPLAINED ABOUT VEHICLES NOT BEING VISIBLE SINCE BEGINNING OF JUNE 2022 AND THE ADT TEAM JUST FEELS TO SHOVE ME ONE SIDE AS A PAYING CUSTOMER.WE SHOULD NOT TOLERATE **** SERVICE ESPECIALLY IF WE AS CUSTOMERS ARE PAYING FOR IT.I HAVE CALLED THEIR OFFICES BUT THEY IGNORED ME.

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply19 Sept 2022, 09:18
Official
 We take note of your comments. These have been communicated to our Management Team.  You will be contacted by our Social Media Officer as soon as possible to discuss further.
 
 Kind regards
 Fidelity-Adt 

Best regards,