JM
Jabulani M

1 reviews | Active since Apr 2026

09 Apr 2026, 15:06

Poor service

The armoured vehicle of Fedility cash solutions bumped my car and the driver didn't bother to stop and see if I am ok or how much damage he did in my car. I tried to call Fedility offices now am being forever transferred to many offices with no help. I just want to check who or which unit is the driver belongs to so that they can take responsibility. When you call this number they refer you to the other number and the other number they refer you back to that other number, that's frustrating because their drivers gets away with impunity and nothing happens to them. I even went to police station and they made me an accident report and said that's all they can do for me, I must go back to fedility security but they also can't assist me.

0
Replies (3)
Fidelity Security Services
Fidelity Security Services's reply10 Apr 2026, 14:08
Official
Dear Jabulani Mazibi  We take note of your complaint. Thank you for bringing this to our attention. We will fully investigate this matter and have escalate the issue to higher management. A senior person will contact you to discuss further.    Kind regards  Fidelity-ADT 
JM
Jabulani M's update25 Aug 2026, 14:35
Reviewer Update
It's been 4 months since I lodged an incident that happened to me, about this company, they only wanted the accident report i opened in rustenburg and the pictures of how their driver damaged my car, since then nothing has happened they are quite they not coming back to me to let me know if they have investigated my issue nothing. That's why I say these companies they operate as if they are above the law and they won't account for the bad behaviors that their drivers are doing to us in the road.
JM
Jabulani M's update25 Aug 2026, 14:36
Reviewer Update
I mean this Fedility ADT cash in transit amoured car that damaged my car