MR
Michaela R

1 reviews | Active since Nov 2019

29 Nov 2019, 11:23

Poor service at fidelity

I was at the fidelity branch in phillipi to fill in my documents for my provident fund but I received nothing and its been long that ive been waiting on my benefits. I called the the call centre from psspf to ask if they received my documents they said they have nothing. What should I do now because it shows that the guy at fidelity didn't send my docs away

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply29 Nov 2019, 14:18
Official
Good day,
We serve to confirm receipt of your enquiry and have escalated such through for urgent investigation and feedback.  Client liaise with us at *** directly.