WM
Wendy M

1 reviews | Active since Jan 2011

27 Feb 2023, 08:28

Please review your policies and cater for loadshedding

Good day,

I know that ADT is aware of the loadshedding issues where an alarm signal is sent to you and I will get a call. Now I received an SMS that I have reached my maximum 4 monthly emergencies , but how since its your system and I have never called for any emergency response?

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply27 Feb 2023, 16:03
Official
Dear Wendy M
 We apologise for the inconvenience caused. You will be contacted by our Supervisor in the Control Room to discuss further. . Kind Regards Fidelity-Adt