JL
Joanne L
1 reviews | Active since Feb 2010
07 Mar 2023, 10:33
Pedestrian Accident
I would like to log a complaint on an incident regarding one of your Cash Vans.
On 6 March at around 18:15 my husband was standing waiting outside of an ATM, when the driver of the cash van reversed into a parking, went over the curb and hit my husband with the van.
I have all the necessary information such as time, address, van number, registration plate and photos.
I would appreciate it if you could call me back, as I want to lodge a formal complaint and request for a case of endangerment to be opened against the driver.
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Fidelity Security Services's replyOfficial
07 Mar 2023, 12:17Good Afternoon Joanne Lamprecht
We sincerely apologise for the inconvenience caused and hope that your husband is okay.
Please advise which area this happened in, so that we can get the Cash In Transit Manager of that area to call you to further discuss.
He will be better equipped to answer any questions you might have and advise you of the procedures to follow regarding the above.
Thanking you in advance for your co-operation regarding the above.
Kind RegardsFidelity-Adt
We sincerely apologise for the inconvenience caused and hope that your husband is okay.
Please advise which area this happened in, so that we can get the Cash In Transit Manager of that area to call you to further discuss.
He will be better equipped to answer any questions you might have and advise you of the procedures to follow regarding the above.
Thanking you in advance for your co-operation regarding the above.
Kind RegardsFidelity-Adt
Best regards,
Fidelity Security Services's reply07 Mar 2023, 12:17
Official
Good Afternoon Joanne Lamprecht
We sincerely apologise for the inconvenience caused and hope that your husband is okay.
Please advise which area this happened in, so that we can get the Cash In Transit Manager of that area to call you to further discuss.
He will be better equipped to answer any questions you might have and advise you of the procedures to follow regarding the above.
Thanking you in advance for your co-operation regarding the above.
Kind RegardsFidelity-Adt
We sincerely apologise for the inconvenience caused and hope that your husband is okay.
Please advise which area this happened in, so that we can get the Cash In Transit Manager of that area to call you to further discuss.
He will be better equipped to answer any questions you might have and advise you of the procedures to follow regarding the above.
Thanking you in advance for your co-operation regarding the above.
Kind RegardsFidelity-Adt
Best regards,