DF
Dave F
1 reviews | Active since Mar 2009
28 Dec 2018, 19:57
Pathetic to no service
I sent an email to ********** about an urgent matter and got the following response: Good day, Kindly note I am currently on leave from the 18th of December and back on the 7th of January 2019. Should it be an urgent matter your welcome to contact our Head Office on ********** 000. Regards Group Customer Care
How can Customer Services of a security company such as Fidelity close down completely for this period especially over December when crime is extremely high?
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Fidelity Security Services's replyOfficial
11 Jan 2019, 15:21Good day Dave,
You are more than welcome to provide us more detail regarding your matter at *** in order for us to assist. We have provided the relevant Head Office contact number should you require to speak with someone as a matter of urgency at at time and during the festive time. Please do not hesitate to contact us should you require any further assistance. Regards
You are more than welcome to provide us more detail regarding your matter at *** in order for us to assist. We have provided the relevant Head Office contact number should you require to speak with someone as a matter of urgency at at time and during the festive time. Please do not hesitate to contact us should you require any further assistance. Regards
Fidelity Security Services's reply11 Jan 2019, 15:21
Official
Good day Dave,
You are more than welcome to provide us more detail regarding your matter at *** in order for us to assist. We have provided the relevant Head Office contact number should you require to speak with someone as a matter of urgency at at time and during the festive time. Please do not hesitate to contact us should you require any further assistance. Regards
You are more than welcome to provide us more detail regarding your matter at *** in order for us to assist. We have provided the relevant Head Office contact number should you require to speak with someone as a matter of urgency at at time and during the festive time. Please do not hesitate to contact us should you require any further assistance. Regards