PATHETIC SERVICE AND ACCOUNT INCORRECTLY IN ARREARS

Truly disappointed with the service of ADT. I had contracted for home security services over my mother’s property.

When she moved out, I cancelled the contract in April 2022. I served notice in May 2022 (therefore paid for an extra month) to fulfil my obligations in terms of the contract.

Despite cancellation and serving notice with full pay, ADT continued to charge me for June 2022 and continues to harass me with statements for June when I shouldn’t be paying at all for that month.

I’ve called ADT so many times for assistance and it’s just promises with no rectification.

I even privately reached out to ADT on social media, but have been unsuccessful. It’s just silent treatment.

I’ve never defaulted on my monthly payments and it’s so shocking that I’m being charged for an additional month after serving notice, which equates to 2 months’ notice.