Pathetic - No Response Service

On Friday, 4 February 2022, I had a crisis at my property, whereby we were not home when the storm broke out in Gauteng. My boundary collapsed thus exposing my property. I called ADT to provide security until we got home, it was a series of screaming and fighting before I was informed that a Patrol vehicle will be stationed at my property until we got there. WELL, as we know service delivery is pathetic, they were no ware in sight, m y property was exposed.

Secondly, i called for night guarding, and they were unable to provide as such as well, to date and time (13h51 on 7 February 2022), ADT has never made contact regarding my safety. They were unable to provide night guarding, because no guards were available, my issue is, how would I have known that there will be a disaster at my property in order for me to pre-book a guard. I spoke to the team leader/supervisor in the guarding division, Bafana (I think), he was supposed to get back to me, I still await that response!!! Furthermore, dis ADT not breach its contract in terms of not being able to provide protection and security...

I wish never to do business with such a pathetic service driven company.