MM
Mpho M

1 reviews | Active since Apr 2014

08 Apr 2015, 12:32

Over the moon

On Sunday 05 April I bought clothes at around 15H15 worth R1500, but forgot to offload them from a trolley. I left the mall at around 17H00 to home at Mamelodi. I realised at around 19H30 that I lost my clothes, my wife insisted we go back to the mall to check if they are still there. When we arrived I asked one security guy if they did not see any missing packs, the guy said they found it but it is in their control room and he personally took me there. When I arrived I was asked where did I buy clothes, at what time and worth how much... After answering their questions which did not take too long, they gave me my pack and did not demand anything from me. Thanks to that team and they should keep the good work.

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply13 May 2015, 10:14
Official
Hello ZandaMpho,

Good day,

We serve to confirm receipt of your compliment and will ensure to share such with all at Fidelity.

Regards,
Group Customer Care

Best regards,