NM
Nontlantla M
1 reviews | Active since May 2022
30 Jul 2025, 19:55
Only their cars matters
ADT sales department driver damaged my car on the 24th of April 2025 and no one said anything to until I made efforts to get the fleet manager after a month of the occurrence. The matter was escalated to the company's claims manager then to the pvw attorney. To this day the ADT driver and thr managers never bother to check if I was sorted out or not.As for the driver never had her driver's license with. So I'm asking myself if that's how the company treats accidents caused by their drivers
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Fidelity Security Services's replyOfficial
31 Jul 2025, 07:35Dear Nontlantla Mtakati We take note of your complaint. Thank you for bringing this to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will contact you to discuss further. Kind regards Fidelity-ADT
Fidelity Security Services's reply31 Jul 2025, 07:35
Official
Dear Nontlantla Mtakati We take note of your complaint. Thank you for bringing this to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will contact you to discuss further. Kind regards Fidelity-ADT