TR
Tshilidzi R

1 reviews | Active since Jun 2015

27 Aug 2024, 11:11

NO camera Ta Mall off africa Guard by Fedelity security

Since last week I ve been I contact with Fedelity security regarding Missing Shoes at Mall of Africa an at 1st the security guy who was working on that floor , he told me he saw the shoes bt didn't pick it up ..

The person who was assisting me wen he called he told me

1. No security person saw the shoe (which it was lie coz I personal ask the security who was working there on sunday of missing shoes) 2. They told me there is no Camera at Mall of Africa ( which am pretty shocked how cum a multi billion Mall can't hv camera inside the parking..

3. MY car was parked infront of entrance wer Mall cameras at the entrance can see it bt the control room told me they can't see nothing..

4. ON Friday the person who was assisting me told me he wil hand over to the ppl who wil be working to check since he is going home an he will only be back Monday an Call me wich I understand

Today is Tuesday I haven't receive any call whatsoever to notify me their finding.

5. Wen I ask them if I can cum an we assist each other review the camera they dnt want..

My worries now is does The community knows Mall of Africa doesn't hv Camera at their parking

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply27 Aug 2024, 12:26
Official
Dear Tshilidzi Ralushai  We take note of your complaint. We will fully investigate this matter and have escalated the issue to higher management. A senior person will contact you to discuss further.    Kind regards  Fidelity-ADT