RD
Raymondt D
1 reviews | Active since Jun 2019
07 Aug 2020, 12:50
MONEY FOR NOTHING
We have terminated the service agreement with Fidelity-ADT in November 2019.
Despite this termination, Fidelity-ADT persists to debit our account.
When informed about the persistence and refund of the installments debited, the representative of Fidelity ADT Mrs. Sheila Reddy all of a sudden had no recollection of us ever existing by stating she does not know the site.
To date hereof there had been no further communication, as before when we terminated there service.
Fidelity-ADT has a very good reputation to gain clients but a bad reputation for when it comes to client service and as in this matter persist to debit a account where it has no right to do so.
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Replies (2)0
Replies (2)Fidelity Security Services's replyOfficial
08 Aug 2020, 12:58 We serve to confirm receipt of your enquiry and have escalated such through for urgent investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.
Fidelity Security Services's reply08 Aug 2020, 12:58
Official
We serve to confirm receipt of your enquiry and have escalated such through for urgent investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.
RD
Raymondt D's updateReviewer Update
17 Mar 2021, 08:17When you to big to fail, you steel without shame. Unto date hereof there has been no refund. I can assure ADT and friends, your largeness will soon be your demise.
RD
Raymondt D's update17 Mar 2021, 08:17
Reviewer Update
When you to big to fail, you steel without shame. Unto date hereof there has been no refund. I can assure ADT and friends, your largeness will soon be your demise.
