MK
Mogamat K
1 reviews | Active since Jul 2010
02 Feb 2022, 20:08
Issue corrected
After installing a device to open my gate remotely, via the HYYP app, it started opening intermittently.
ADT initially blamed the internet connectivity. This went on for almost a year.
However after HYYP got involved ADT installed a different device and it opens 100% via the app.
Thumbs up to ADT and HYYP.
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Replies (2)0
Replies (2)
Fidelity Security Services's replyOfficial
03 Feb 2022, 08:36We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***
Fidelity Security Services's reply03 Feb 2022, 08:36
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***
MK
Mogamat K's updateReviewer Update
31 Mar 2022, 07:09This is a compliment, not a complaint.
Although device over priced, the customer service/support provided by ADT makes it worthwhile.
Thank you for hearing me as a client and resolving issue. Now lets link your app to Google Home.
Although device over priced, the customer service/support provided by ADT makes it worthwhile.
Thank you for hearing me as a client and resolving issue. Now lets link your app to Google Home.
MK
Mogamat K's update31 Mar 2022, 07:09
Reviewer Update
This is a compliment, not a complaint.
Although device over priced, the customer service/support provided by ADT makes it worthwhile.
Thank you for hearing me as a client and resolving issue. Now lets link your app to Google Home.
Although device over priced, the customer service/support provided by ADT makes it worthwhile.
Thank you for hearing me as a client and resolving issue. Now lets link your app to Google Home.