GM
Given M
1 reviews | Active since Feb 2020
13 Nov 2020, 08:42
Incorrect billing
Useless vehicle tracking ever, I am writing to complain about the billing department or finance department as they keep on debating incorrect amount on my account. I have called numerous times complaining about this but seems like no one is listening. They run this business like ****a shop and I'm so disappointed, I will never recommend anyone to do business with them. I want my money and I wonder if they are even capable of recovery ****** vehicle I doubt though. Will you reimburse all the amounts due to me.
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Replies (2)
Fidelity Security Services's replyOfficial
13 Nov 2020, 10:06We serve to confirm receipt of your enquiry and have escalated such through for investigation.
Should you require any further assistance, please do not hesitate to contact us directly at ***.
Should you require any further assistance, please do not hesitate to contact us directly at ***.
Fidelity Security Services's reply13 Nov 2020, 10:06
Official
We serve to confirm receipt of your enquiry and have escalated such through for investigation.
Should you require any further assistance, please do not hesitate to contact us directly at ***.
Should you require any further assistance, please do not hesitate to contact us directly at ***.
GM
Given M's updateReviewer Update
08 Dec 2020, 10:38Since the 13 of November 2020, I have been waiting for ADT to come back with their feedback regarding my urgent query. I'm very much disappointed again. I wonder if this company so called ADT has management or indeed it operates like a ****a shop. On the above response I couldn't get the contact details as that was supposed to be provided.
GM
Given M's update08 Dec 2020, 10:38
Reviewer Update
Since the 13 of November 2020, I have been waiting for ADT to come back with their feedback regarding my urgent query. I'm very much disappointed again. I wonder if this company so called ADT has management or indeed it operates like a ****a shop. On the above response I couldn't get the contact details as that was supposed to be provided.